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Strategy Manager (Mkopa)

Others

Nairobi  

Published On: 18th, April 2023

Closes on: 1st, May 2023

Job closed

More About the Job

Social Media Marketing, Social Media Audit, Content Marketing, Digital Marketing Analytics,Branding, Marketing, Customer service Champion, Serial Entrepreneur, Leadership

Job Description

This position will report to the Chief Customer Officer and has a global scope, covering all operational markets including Kenya, Uganda, Nigeria, and Ghana. As needed, the role will involve traveling to other markets of operations to engage with our customers and in-country teams

Responsibilities:

    • Conduct research, analysis, and presentations to support M-KOPA’s long-term strategy
    • Drive M-KOPA’s quarterly business planning and prioritization process
    • Manage high-priority cross-functional strategic projects to achieve our overall business objectives
    • Lead the company’s ‘Voice of the Customer program
    • Develop departmental performance dashboards, coordinating with product and data teams to define and measure KPIs
    • Act as a bridge between product and operating teams to ensure excellent training and adoption of software, systems, and tools
    • Support M-KOPA’s strategic growth areas, including market and economic analysis, partner landscaping, competitor benchmarking, business model development, and supporting pilots and product introductions.
    • Identify and scope opportunities to improve operations, process, efficiency, and performance

Requirements:

    Have 5+ years of work experience in strategy, business operations, management consulting, product management, research, or comparable roles 

    Are strong analytically, have significant experience with Excel modeling and making data-driven decisions
    Love solving open-ended business problems, from identifying the problem that needs to be solved to developing actionable recommendations and driving implementation
    Are excited to be a champion for our customers in everything you do
    Are a collaborator and have a low ego

    Love fast-moving environments with a sense of urgency to get the job done 

    Have emerging markets experience (particularly in East or West Africa)
    Have a bachelor’s degree or equivalent experience.
     
    Apply now via https://jobs.lever.co/m-kopa/89f3d747-c1b6-4236-934d-a3e0d6d38924 
     

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